These days, i do a lot of my shopping online. Especially at Christmas time, it is much more convenient to browse, buy and have presents delivered ready gift-wrapped straight to my front door where i can then give them to the relevant people! Nothing beats this convenience, especially for someone who hates shopping and everything related to it. However eCommerce websites really have come to the rescue!
I personally am a great fan of Amazon. The easy browsing method and the extended product details really provide all the information a customer requires. And if not, a simple email to the seller with your question will soon get you updated.
Furthermore, the recommendations are an extremelly useful service provided when shopping as are the special offers. The shopping basket experience and payment method are also very easy to understand and work through. All in all a great service and much preffered over the traditional shopping method!